Hello MOOD Customer Service

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If you’re not 100% satisfied, just contact MOOD — we’re happy to help! Our 90-day return policy guarantees you store credit.

Response Rate

If you reach out to one of our customer service members using the chat feature available on our website, you will get a response within minutes. Or you can call the Hello Mood phone number listed above for immediate assistance.

Stock Availability & Enquiry

To find out what strains and products are available, check our website. You can also call our dispensary phone number and one of our team members will always be happy to help you find what you are looking for!

Make a Purchase/Order Online

You can use our website to shop for and purchase any of our products. If you have any enquiries about your order, you can contact Mood via email or message. For any other assistance feel free to call us!

Chat With Us

If you are searching for help on the store web page and you are hitting a wall, use our chat feature to get assistance from a MOOD team member. We care about your needs and concerns and we are happy to answer your questions.

MOOD Support

You can contact MOOD team members in our chat. But you can also use our chat’s Search function to see if your issue has already been covered in our pool of articles. Press Chat>Support>Help for commonly asked questions

Let Our Experts Help

Hello Mood company team members have a great deal of experience in the legal cannabis and delta 8 industries and we work very closely with our growers, so we can answer many questions you might have.

Frequently Asked Questions

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Is Hello Mood Legit?

Hello MOOD is fully registered and has all required business licenses. Our delta-8 products contain under 0.3% delta-9-THC and are classified as legal hemp by the federal government. Every batch of our delta 8 is third-party tested and we source our hemp from quality growers. Contact MOOD if you have questions.

Who Can Buy Delta-8 Products?

We can send our delta-8 products to any state that has not banned or restricted delta-8. The only restriction is that you must be at least 21 years old to purchase delta 8 products from MOOD.

Are Hello MOOD Products Lab Tested?

You can find third-party lab reports on all our product pages showing cannabinoid levels. You can also check out the details of our certificate of authenticity in the footer.

What’s is Best Selling Product from Hello MOOD?

15mg Delta 9 gummies are our best-selling product. Check out reviews from satisfied customers that will give an idea of how our gummies feel and work.

What If My Order Doesn’t Arrive?

Keep an eye on your tracking number and contact MOOD if you encounter any delays or difficulties. Our refund and returns policy lasts 90 days.